The provider undertakes:
a.) in case of order confirmation, pick up the person (s) at the Place of Commencement of Carriage and arrange their transport to the Place of Termination of Carriage,
b.) in case of impossibility to arrive at the Place of Commencement of transport, the Provider is obliged to inform the Customer without further delay and agree on further action.
c.) The legal relationship between the Customer and the Provider, unless a written contract is signed between them, arises when the Provider accepts the Customer's order. At this moment, the Provider's obligation to ensure the transport of the person (s) and the Customer's obligation to pay the price for the transport in accordance with these Business Conditions and the Provider's Price List arise.
d.) The Provider may fulfill its obligation with the help of another provider and at the same time the Customer agrees to use any third party to fulfill the obligation and thus subcontract all or any part of the transport and other services under such conditions as determined by the Provider. >
The customer undertakes:
a.) in the event that it wishes to use the Provider's services, to order transport in the prescribed manner, i.e. by phone or electronically (email), online form.
b.) state your name, e-mail and telephone number in the order; further state in the order also the address of the Place of commencement of transport and the time of collection and the Place of termination of transport.
c.) provide the Provider with the correct data on the Place of commencement of transport and the exact time of collection; in the event of a breach of this obligation, the Provider is not responsible for failure to arrive at the Place of Commencement of transport in time.
a.) The Customer is obliged to get acquainted with the current Price List of the Provider, which is accessible on a publicly accessible information system (Internet).
b.) The Customer is obliged to pay the price for transport in accordance with these Business Conditions according to the current Price List of the Provider, unless otherwise specified in writing.
a.) If the Customer finds that the provided services show deficiencies in the quality or scope of the provided services, he has the right to complain about these deficiencies. Complaints must be resolved without undue delay after finding the defect, no later than 10 days after the shipment.
b.) Complaints within the meaning of the previous paragraph must be in writing or in electronic form and must contain an exact description of the damage caused and must be delivered to the Provider within the period according to the previous paragraph
c.) If the Customer does not assert his claims at the time and in the manner specified in this Article, the transport shall be performed in a timely and proper manner.
d.) If the Customer cancels the order, in the case of online payment, the money will be refunded in full to his account. In the case of a cash payment or payment based on an invoice, the order will be canceled without cancellation fees.
Procedure for handling complaints:
a.) If it is not possible to process the complaint immediately, it is necessary to write a complaint record with the Customer, which must be signed by the Customer and the carrier who is entitled to do so.
b.) The customer is obliged to provide true information regarding the complaint about the shortcomings of the provided service and also the cooperation necessary in handling the complaint.
c.) The authorized employee or another authorized person designated to handle the complaint shall decide on the justification of the complaint of deficiencies immediately, in complex cases within three working days.
d.) The Provider is obliged to inform the Customer in writing about the status of handling the complaint no later than 30 days from its application, i.e. from the receipt of documents by the Customer. These are mainly shortcomings related to the professional assessment of the complaint.
a.) All legal relations arising between the Provider and the Customer are governed by the laws of the Slovak Republic. In matters not regulated by the contract or these Business Conditions, the relevant provisions of the Commercial Code shall apply.
b.) Authentic wording of the Terms and Conditions and relationship to different statements or documents
c.) These Business Terms and Conditions take precedence over any different declaration of persons acting on behalf of the Provider, unless this different declaration is made in writing and signed by a person who is authorized to act on behalf of the Provider in accordance with applicable law.
d.) These Terms and Conditions apply only if the written contract does not provide otherwise.
e.) These Business Terms and Conditions are published on a publicly accessible information system with the possibility of remote access (Internet), at the address www.transferservice.sk. In the event of a conflict between the written version of the Business Terms and Conditions and their version published on a publicly accessible information system (Internet), the version published on a publicly accessible information system (Internet), which is the only authentic version of the Business Terms and Conditions, shall prevail.
a.) During registration, the customer provides the data necessary for his identification in the online system, which allow him to carry out the necessary accounting operations, to prepare a tax document.
b.) The Provider undertakes to handle and handle the Customer's personal data in accordance with applicable legal regulations, collecting them only for the above-mentioned purpose and to improve its services.
c.) By using the online system, the Customer agrees to the collection and use of information about it under the conditions set out above.
WhatsApp.png){kind=icon}
